Shipping & Delivery
At Silvern, we are committed to delivering your jewellery safely, securely, and efficiently. We strive to provide a seamless shopping experience, from the moment you place your order until it reaches your doorstep. Please review our shipping and delivery policy below for complete details regarding order processing, shipping timelines, and delivery information.
Processing Your Order
Orders are typically processed within 1–3 business days after payment confirmation. During high-demand periods, promotional events, or holiday seasons, processing times may be slightly extended. Once your order has been dispatched, you will receive a confirmation email containing tracking details.
Shipping Within India
Silvern offers shipping across India through trusted courier partners. Delivery timelines generally range between 3–7 business days depending on the destination. Remote locations may require additional transit time. All orders are carefully packaged to ensure your jewellery arrives in perfect condition.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed. From time to time, Silvern may offer free shipping promotions on eligible orders. Such promotions are subject to specific terms and conditions and may be modified or withdrawn without prior notice
Order Tracking
Once your order has been shipped, a tracking number will be sent to your registered email address. Customers can use this tracking information to monitor the status and estimated delivery date of their shipment through the courier partner's website.
Contact Us
If you have any questions regarding shipping, delivery timelines, or order tracking, please contact our customer support team. We are committed to assisting you and ensuring a smooth shopping experience with Silvern.
